ABOUT THIS BOOK
In a volatile, uncertain, complex and ambiguous (VUCA) world amplified by artificial intelligence (AI), business leaders must harness digitalization to its fullest potential while mitigating its risks, including fake data, cyberattacks and frauds. Embracing data and AI as the new X factors of business requires the ability to not only collect, analyse and process data but also discern its biases.
Technology enthusiasts Amit Kumar Jain and Surbhi Jain draw on multiple real-world example — such as Steve Jobs’ dramatic adoption of the graphical user interface, the origin stories of Uber and Netflix, IBM’s Deep Blue defeating Garry Kasparov in chess, Rolls-Royce’s TotalCare maintenance programme for aircraft engines, and the digital transformation of Amazon and General Electric—to reveal how visionary leadership is essential to foresee rapid changes in the digital ecosystem.
By fostering innovation, agility and adaptability, leaders can drive success through a holistic approach that integrates customer experience, internal processes, product delivery and operational efficiency to navigate a rapidly changing landscape.
Lead Smart in the AI Era is a comprehensive guide for success in an AI-powered corporate environment.
AUTHOR OF THE BOOK
Amit Kumar Jain, a seasoned author, columnist and civil servant with over 23 years of experience in public service, currently serves as the Director of Operations and Services at the Delhi Metro Rail Corporation (DMRC). He is known for spearheading the digital transformation within the DMRC, which is similar to his successful endeavours in digitalizing the freight business of Indian Railways. Dr Jain’s expertise extends globally, having contributed to digital transformation strategies for entities like Iranian Railways in collaboration with the United Nations Economic and Social Commission for Asia and the Pacific (UNESCAP). He is also an experienced trainer of digital and traditional leadership and serves as visiting faculty to teach leadership at the Lal Bahadur Shastri National Academy of Administration (LBSNAA), Indian Institutes of Technology (IITs), Indian Institutes of Management (IIM), Indian Railways Institute of Transport Management (IRITM), National Academy of Indian Railways (NAIR) and other institutions. He holds a PhD from the School of Planning and Architecture (SPA), Delhi, an MTech from IIT Delhi and a BE from IIT Roorkee. His leadership credentials include successfully handling the challenges and opportunities of the AI era, a theme he explores in his books.
Surbhi Jain, an accomplished author, columnist and civil servant, is currently the Joint Secretary in the Department of Economic Affairs, Ministry of Finance. She completed her postgraduation from the Delhi School of Economics and graduation from Lady Shri Ram College. She has diverse work experience across industry, commerce, agriculture and school education. She has been involved in promoting the digital management of data in India’s education system. Notably, she contributed to designing economic policies that promote digitalization and the use of technology in the fields she worked in. Ms Jain’s extensive writings reflect her adeptness at addressing digital leadership challenges and opportunities.
