Vijaya Lukose has obtained double master’s degrees from Indian and American universities. She has over twenty years of experience in the aviation industry and has worked for Air India, Eastern Airlines, USA, East West Airlines and Air Deccan, where she held very senior positions. She lives in Bengaluru with her family and consults for start-up airlines, and also teaches Business Etiquette and International Business Practice at MNCs. Her first book Ten Steps to Become an Air Hostess has sold well all over the world.